Blog

Many businesses nowadays, big or small, have adjusted to a new shift in their dynamic—selling online. Most consumers now make their purchases online probably because of the recent pandemic and due to other reasons like convenience and cost-efficiency. Online shopping has certainly made its mark in the world. Although physical stores are facing a downward spiral in the Philippines alone, at least businesses are still thriving thanks to the existence of the digital platform.

In line with online shopping is the demand for courier service companies. Every business establishment, especially those in retail, is in need of courier services. This enables them to have their products delivered to their customers fast and safely.

But the thing is, is partnering up with a local courier service actually better than having your own? In a sense, it’s more cost-efficient and less hassle. If you manage your own courier service, you will have to hire people to be your deliverymen plus you have to consider expenses for the purchase and maintenance of the vehicles to be used. Unlike in partnering up with a local courier service company, all you have to do is submit an application, fill out some forms, and that’s it! It’s much easier and less stressful for you.

Still not convinced? Here are 7 tips on what courier services can do for small businesses:

1. Same-day deliveries

Did you know that same-day deliveries boost customer satisfaction? Receiving their purchased items on the same day they ordered makes them want to order again and more. Because it’s satisfying to get something that you want that easy, isn’t it? Knowing that they can get the item that they want that easy without having to leave the premises of their house will make them inclined to shop in your store even more.

2. Easy to contact

When it comes to business transactions, communication is key. Local courier service companies enable fast and easy communication between the sender of the package, the rider, and the receiver. You do not have to experience being passed around from one staff member to another in their call centers. You can easily contact the rider through the app or their mobile phone. This is great for the business because if we ever encounter any problems or if there are any delays, we can easily get in touch with the delivery man.

3. It’s affordable

Local courier service companies offer affordable and competitive rates for their clients. We don’t have to worry about spending excessively to pay for their services. They create packages with good service inclusions that will not force us to take a huge dip in our savings. It’s a practical and cost-efficient solution for our business!

4. Easy scale-up

The thing about local courier services is that they can always be reliable whether or not our business blooms. If you experience higher demand due to an increased number of orders, you don’t have to worry because your local courier service provider can take care of it. They can adjust to your customers’ needs accordingly, all you have to do is to coordinate with them. If you need to deliver multiple parcels in different areas, don’t stress out. Courier service companies are trained to handle such tasks.

5. Safekeeping your packages

It’s assuring to know that you trusted your products in good hands. When you have a trusted local courier service by your side, you can guarantee that the safety of your products will not be compromised. Keeping your products in good condition as they get from point A to B is essential because otherwise, it can affect what your customer thinks of you. If they receive the products in poor condition, they might not buy again from you.

6. It’s reliable and efficient

The thing about local courier services is that they are reliable and efficient. You don’t have to worry about going to their physical office, you can just easily book a rider and they’ll pick up the items from you and take it to their destinations safely. It is much less stressful for you because you don’t have to worry about it all the time. You already have a courier service provider that manages that side of the business for you. You can instead just focus on the other more important stuff that you need to tend to as a business owner.

7. Knows the local areas

Another great thing about local courier services is that their staff mostly knows about the local areas. They know how to navigate around the places and have already memorized the shortcuts and alternate routes (even with the existence of GPS but truth to be told that is still a bit limited). You can guarantee that courier services can get your parcels easily to your customers because they can always find better ways to get them there faster.

Are you ready to vamp up your business with a local courier service?

To become a successful start-up business, we have to make certain efforts and strategies. Among these is having a local courier service company to tie up with. As you have seen above, it brings so many benefits to small businesses especially if you are still trying to build credibility. As much as possible we have to make a good impression on our customers for them to patronize our products and services.