All The Things To Look For In The Best Courier Service In The PH
The formula to succeeding in any e-commerce business can seem so simple. You only need to offer good products, deliver them well, and provide quality customer service to make things work. Easy, right? Well, not really, especially if you take into account the actual execution of these things. Shipping, for example, can seem so straightforward, but there are still so many who miss on this aspect of their business simply because they don’t know how to choose the best courier service to partner with. Do you feel like you’re one of them? We’ll try to solve that in this article where we will talk about all the things you need to look for in a shipping partner.
1. Flexibility
A good courier service provider should be flexible both in their services and price points. When choosing the best courier service in the Philippines, for example, some things you have to check first are the delivery options available for you and the rates that they have for different services. Do they offer bespoke delivery options? If so, how much will this cost you? How about pick-up or door-to-door delivery options if you want extra convenience? When doing this deliberation, it is important to consider not only your needs as a business owner but what your customers expect from you as well.
2. Service Value
Any entrepreneur knows just how financially challenging it is to settle on a courier provider if you take cost into account. Delivery fees for these services can quickly add up, and sometimes, you are left with the tough decision to choose between spending more for good service just to make sure that your customers are happy. The good news is that there are now numerous courier services in the Philippines that offer friendly rates; all you need to do is make sure that you scout for the best one that can fit your needs. Take some time to read reviews about the companies you have shortlisted and don’t be afraid to ask your customers about their opinion on the shipping process every time you complete an order. This can help you finally land the best partner that works best for your business.
3. Insurance
Parcel insurance is one thing that many business owners undervalue and forego whenever they want to save on costs. Unfortunately, this is a big mistake, especially since shipping accidents can easily happen even to the best courier service providers out there. Not having insurance can not only put a dent in your costs (if, for example, you don’t get coverage for lost or damaged items), but it can also damage customer trust. Look for shipping companies that provide friendly rates on insurance if you really want to save pennies on your overhead.
4. Speed
Of course, you cannot talk about shipping without considering speed. In a time when customers expect to get things with a snap of their fingers, having fast courier services can make a huge difference in your sales. Scout for courier providers that offer different transportation modes or postal service partners if you want to ace this.
5. Good Record-keeping and Management
You cannot trust a courier service provider that doesn’t have an organized system for managing your orders. Not having one is the root cause of a majority, if not all, shipping problems. Go for a shipping partner that provides good information management and you’ll have most of the work done for you.
Shipping is an essential step that affects almost every aspect of your business so you have to be extra discerning when choosing a courier service to partner with. If you’re looking for one that can meet all the requirements mentioned above, you can try MyKartero, a shipping company that offers flexible package rates and speedy delivery of goods to all parts of the Philippines and around the world. Partnered with several other courier services globally, you can expect the fast movement of your goods wherever your customers are. MyKartero also boasts of an efficient record-keeping system to make sure that all your shipping requests are organized, on top of wallet-friendly prices for all their service options.