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Frequently asked questions

What are the rates?
You may find the rates at our website (
Do you have a drop off point?
For now, we can only do pick-ups, powered by GrabPH; but it is an on-going project to plant drop-off points nationwide.
Where are you located?
Our head office is located at San Antonio, Pasig City.
What are your requirements for using your service?
  • We need the item properly packed and the consignee details attached.
  • You may print the necessary details for the shipment here (
How long does it take for the item to be delivered?
There are two factors the delivery time depends on: (items are processed on working days)
Service: Premium/Economy and EMS
Zoning: Countries are classified in 4 zones depending on the distance from the sending country.
Premium/Economy EMS
Zone 1 5-7 Days 2-3 Days
Zone 2 5-10 Days 3-5 Days
Zone 3 10-15 Days 5-7 Days
Zone 4 15-20 Days 7-15 Days